Refund policy

30-Day Money-Back Guarantee

We want you to love your Marafort Solo Pickleball Trainer. If you're not completely satisfied, you have 30 days from the day your order is delivered to request a refund.

How to request a refund
Email us at support@marafort.com with your order number and a short note about the issue (photos help if the item arrived damaged or defective). Our team replies within 1–2 business days.

Returns are free
In most cases, we'll process your refund without asking you to send the item back. If a return is required, we'll email you a prepaid return label at no cost to you. Please don't send items back without contacting us first, as we can't process returns that aren't requested through our support team.

Damaged, defective or wrong items
Please inspect your order when it arrives. If anything is damaged, defective or not what you ordered, contact us within 30 days of delivery and we'll send a free replacement or issue a full refund — your choice.

Refunds
Once your refund is approved, it will be issued to your original payment method within 5–10 business days. Your bank or card issuer may take a few additional days to post it.

Exchanges
The fastest way to get a different option is to request a refund for your original item and place a new order.

Order cancellations
You can cancel your order free of charge before it ships by emailing support@marafort.com.

Questions?
Contact us anytime at support@marafort.com.